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Is Your Performance Management Killing Productive and Performance at Work and What You Can Do About It.

A Revolutionary Guide to Rethink, Redesign, Reboot Your Performance Management to ensure High Performance and Motivation At Work



Most people associate performance management with dreadedcookie-cutter annual review that emphasizes on negatives over positives and killscrucial career conversations and ultimately leads to the loss of talent and unmotivated staff.

To ensure an organization stays ahead of the competition, a refined and well-structured performance management system must not just provide clarity over the direction and expected performance of employee but it must also help employee feel motivated and engaged to perform at their highest level independently.


Event Details

Date: 12 Oct 2017 (Thu)

Time: 9am - 5pm



100 Orchard Road
#04-100, Concorde Hotel
Singapore 238840


Course Fees

$600 | $360 (After 40% PIC Grant)

Inclusive of hotel buffet lunch, light refreshments and course materials

To register, you can either register online or download a hardcopy registration form.


Register Online


Download Form


Contact Details

Chye Fen Lim


6720-3333 | phone
6720-2222 | fax


The Total Performance Management Toolkit that Helps You Redesign Your Performance Review Template to Drive Individual and Organizational Changes


One of A KindGuide to help you create a performance management solution that's tailored to your organization's needs and goals and that places the emphasis squarely on your greatest asset: your people to


Retooling Performance Appraisal to Ratchet Up Expectation

  • Understanding the framework of Total Performance Management (TPM)

  • Defining the purpose for performance management

  • A Review of the Best practices in performance management

Developing a Dynamic Appraisal System that is Flexible and Adaptable

  • Redefining Roles and Responsibilities of Manager and Employee, and HR

  • Understand the difference between mentoring and coaching

Golden Rules to Drive Future Changes and Deliver Effective Performance Conversation

  • Rule 1 – Leaders Serve

  • Rule 2 – Communicate Goals & Move People

How to Fix Broken Conversation, Realign Expectation and Reinstall Purpose and Motivation

  • Ways to Listen More, Speak Less

  • How to Provide Constructive Feedback by Asking the RIGHT Questions

  • Role Play and discussion


Learning Outcome:


Participants will learn through discussions to overcome what worked and what do not in performance management and practice their understanding of how to implement and conduct effective performance management that will lead to personal and business growth.


Who Should Attend?

  • Business Owners , Supervisors or Project leaders

  • Senior Executives, Functional Managers, Project Leads and Country Managers

  • HR Directors and Managers

  • Finance Director/Manager who handles HR matters

  • People managers

  • Team leaders/supervisors

  • Anyone seeking a HR career and potential people managers/ team leaders




“Ms Cheng is generous in sharing her knowledge and experience. What is valuable is her ability to draw from here experience forming different perspectives to provide simple innovative solutions. The solutions recommended were practical and meaningful to meet employees' needs” - Pang Thai Jiuan, Business Solutions Director, Burgeon Bricks Pte Ltd

“MeeiChian’s guidance in HR course is well-explained and we are sure that after attending to her course, we will achieve consistency in application and keep our staff motivated to perform their best.” - Ann Teo, Managing Director, COEN Design International Pte Ltd


Trainer’s Profile


Certified Consultant, Coach & Trainer, Career Touchpoint LLP – Ms Cheng Meei Chiann


Cheng Meei Chiann has a passion for people and has a successful career leading teams in Total Rewards and Performance, and HR Operations for over 20 years. These companies include SMEs, large local companies and MNCs spanning across the Hospitality, Healthcare, Service, Insurance, Media, IT, Industrial, Hi-tech manufacturing, and Statutory Board sectors.

In year 2011, she took a leap from her corporate career to start Career Touchpoint offering HR consulting, training and leadership coaching. In her current role, she is a HR Strategist who will design and build company’s infrastructure of rewards and development and a culture of recognition and engagement to help businesses realise improvement in their leadership and employee effectiveness to contribute dramatically to the bottom line. Her work has helped her past corporate employers and dozens of her Small and Medium Enterprise clients to capture, retain and scale their employees towards peak performance.

As a Leadership and Performance Coach, she will partner busy executives and business owners to manage their 3 – 2 – 1: 3 things that are most important to them; 2 things that they can control; and the 1 thing that will help them be the best of themselves.

MeeiChiann’s proven track record in leading high performance teams with organizations of different size and background is a testament to her capability. Her vast experience and passion in Human Resources is a valuable resource for companies and individuals with these needs.

She is an independent certified coach, trainer and speaker with the John Maxwell Team and Neuroleadership Group, an Associate Coach and Consultant with Drake International, a Practising Management Consultant certified by the Practising Management Certification Board, and a Spring Singapore certified consultant to carry out HR Capability projects under the Spring Singapore government Grants.



100 Orchard Road #04-100, Concorde Hotel Singapore 238840


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