11 Dec 2017 (Mon)
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Enhance Emotional Resilience at Work

Powerful Tools to Thrive and Overcome Workplace Challenges

Course Information
  Date   11 Dec 2017 (Mon)
       
  Venue   100 Orchard Road, Hotel Concorde
       
  Time   9am to 5pm
       
  Fees   $588 (Excluding GST)
$352.80 After PIC Grant of 40%
Inclusive of 2 coffee breaks, light refreshments and buffet lunch

Contact Ms Grace Zheng 6720 3333
or email:
grace@aventisglobal.edu.sg

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Emotional Resilience: The Armour You Need at Work

Things may not always go the way you want. When unpleasant situations occur, how do you choose to react? Your attitude will often determine your altitude in life. With enhanced emotional resilience, you can constantly scale new heights.

In this workshop, you will learn how to apply the appropriate techniques to make the best out of the situation. More than merely changing your mood, reframing can shift the entire perception of an approach to a negative situation. The methods learnt can be used effectively in any phase of a conflict, from building a positive atmosphere to identifying issues, exploring interests and turning any negative situation into positive outcomes.

Workshop Benefits: Replace Negative Thoughts and Situations with Positive Ones

Work isn’t always a bed of roses. There will be challenging times when you think that things are beyond your control. Emotional resilience is one’s ability to cope and adapt these stressful situations and difficulties. In the modern business world where organizations go through rapid changes, emotional resilience is a huge asset for individuals.

  1. Learn how to identify situations and statements to enhance resilience, reframe negative situations and resolve conflicts
  2. Be familiar with the reframing techniques to turn tough situations around
  3. Achieve a greater level of awareness of your attitudes towards adversity and ability to ride through them
  4. Know how to use reframing to move beyond deadlock situations
  5. Able to apply reframing to encourage constructive communication
Key Takeaways: Keep Calm and Carry On

This high impact 1 day workshop begins your journey of self-discovery to be a strong and emotionally resilience individual. In this workshop, you would:

    • Gain awareness of your attitude towards adversity and conflicts through an experiential learning activity: “The Clash of the Clans”
    • Reflect on how you react to negative situations at the workplace: positive and negative
    • Realize the importance of reframing to achieve greater productivity and higher job satisfaction
    • Understand the definition of emotional resilience
    • Learn how to recognize opportunities in crisis
    • Understand the definition and scope of empowerment
    • Know how to empower self and others
    • Appreciate the benefits of empowering self and others
    • Formulate the 4 step approach to build resilience
    • Apply the Replace and Empower tools to create positive outcomes
    • Adapt the formula to different challenging situations
Testimonials

“Maxine is a very motivating trainer and enthusiastic with excellent training provider. Will give a star as she is humourous speaker/facilitator”

“Maxine is able to share lots of examples and makes learning interesting. Super trainer!”

“Maxine made a potential boring class exciting, fun and engaging. Thoroughly worth attending”

“Knowledgeable and engaging. I learned a lot. Thank you very much! Ms.Maxine. Hope to see you again!”

Meet the Industry Expert: Ms Maxine Teo

Maxine Teo is a tri-lingual corporate trainer, facilitator and speaker with a passion for colourfully impacting and inspiring lives. With over 20 years of training experience working with diverse teams across Asia, Maxine has a knack of turning complicated concepts into practical applications. She is one of the most prolific trainers in Asia, having successfully completed more than 1000 days of trainings over 30 cities around the world.

Maxine is fluent in spoken and written English, Mandarin and Cantonese and she delivers her solutions in the three languages seamlessly to help her clients achieve their highest level of understanding.

Her clients have benefited from her cross-industry insights and sharing of best practices. She has many repeat clients including private banks like UBS, Credit Suisse, DBS, OCBC, UOB, Standard Chartered Bank, Bank of East Asia, Bank of China, Shanghai Pudong Bank, China Construction Bank, HSBC, Citibank; insurance companies like TaiKang Insurance, MSIG Insurance, Generali Insurance, NTUC Income; telco companies like MobileOne, Alcatel Lucent; motor car companies like BMW Asia; pharmaceutical and chemical companies like BASF, Menarini, Johnson Matthey, FMC, Abbot Laboratories; government institutions like Singapore Prisons, MINDEF, IE Singapore, WDA and retail giants like Philips and Courts.

Coming from many years of working in the financial services industry, Maxine shares her experience and knowledge in Relationship Management topics like Effective Communication, Cross Cultural Awareness, Managing Virtual teams, Business Etiquette, Advisory Sales (B2B & B2C), Negotiation Skills, Presentation Skills, Time and Stress Management and Customer Service Excellence. The skills she imparts are especially applicable to service and relationship-based industries like finance and banking, insurance, real estate and retail.

Maxine graduated with merit from National University of Singapore with a Bachelor of Business Administration. She holds a Professional Diploma in Training & Development, a Professional Certificate in Designing & Facilitating Experiential Learning and accreditations in various psychometric tools like True Colors© and DISC behaviour profiling.

A renowned local training institution has awarded Maxine with the coveted title of “Trainer of the Year” for two years in a row in 2013 and 2014, and the “Star Trainer 2015” award in recognition for her excellent work delivered to its corporate clients. What further sets her apart from most trainers in the industry is her ability to connect with her audience instantly with her authenticity and personal energetic style.

Don't Miss It - Register Today!

Please contact Ms Grace Zheng(65) 6720 3333 or
email: grace@aventisglobal.edu.sg

Date 11 Dec 2017 (Mon)
Venue Hotel Concorde, Orchard Road
Time 9.00am to 5.00pm
Fee $588 (exclu GST) | S$352.80 (after 40% PIC)
Inclusive of 2 coffee breaks, light refreshments and buffet lunch
Enquiries Please contact Ms Grace Zheng(65) 6720 3333 or
email: grace@aventisglobal.edu.sg

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