12 & 13 Apr 2018 (Thu & Fri)
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Basic Counselling Techniques: A Beginners Tool Kit

Where To Start And What To Ask When Providing Counselling Support At Work And At Home

Course Information
  Date   12 & 13 Apr 2018 (Thu & Fri)
  Venue   100 Orchard Road, Hotel Concorde
  Time   9am to 5pm
  Fees   $980
Inclusive of 2 coffee breaks, light refreshments and buffet lunch

Contact Muhamad Yusri 6822 8596
or email:


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Many people think that counselling skills are something to be reserved for mental health professionals. Counselling skills are very useful for the workplace, where work and various personal challenges can affect the well-being of individuals. Appropriate help provided to a co-worker who is in need of emotional support is important to alleviate negative emotions, and help prevent the problem from further escalating.


This two-day interactive workshop uses a hands-on approach to equip participants with basic counselling skills and knowledge to offer appropriate support to fellow coworkers in the workplace.  As a life raft for beginners, this workshop provides a framework on how to organize your approach to the initial phase of counselling and navigate even rough counselling waters with competence and assurance.

Introducing you to the basic principles and practice of counselling, this workshop is the ideal starter for any counselling trainee, student, educator, social worker, volunteer or practitioner learning about the research process for the first time.


Practical Skills and useful tips for all Counsellors and coaches. Upon completion of this workshop, participants will be able to:

  • Understand the difference between counselling and counselling skills
  • Define the skills required in a helping relationship 
  • Understand how to create a conducive listening environment
  • Demonstrate active listening and responding skills
  • Recognize the symptoms of depression and anxiety disorders
  • Create rapport and show empathy to someone in distress
  • Be aware of the referral procedure to a professional counsellor
Who Should Attend?

Professionals working in Organisations, Line Managers, Supervisors, Team Leaders, HR practitioners, concerned Co-workers, therapist.

It is also highly recommended for officers and executives working in VWOs and everyone who would like to equip themselves with skills and knowledge on how to help your loved ones.


Ms Joy Hou is a Registered Psychologist and a Full Member of the Singapore Psychological Society. She takes a special interest in the mental and emotional well-being of individuals, in particular, children and youths. Her work experience includes providing counselling for individuals who seek emotional and psychological support. She has worked in both clinical as well as non-clinical settings, including schools, voluntary welfare organizations and the Institute of Mental Health. In addition, Joy also currently conducts mental health-related talks and workshops in schools, and corporate and community organizations.

As a registered school instructor with the Ministry of Education, Joy has conducted several school assembly talks under the Health Promotion Board’s COPES programme, which aimed to help secondary school students to better manage their negative emotions.

Joy’s strength as a counsellor and facilitator is in her ability to quickly build rapport with individuals with her warmth and enthusiasm. Her passion is sharing with others is shown in her initial work as an NIE-trained teacher. Today, she shares her knowledge through corporate workshops and workplace health programmes, as well as in her capacity as an adjunct lecturer in The School of Positive Psychology, Arium School of Arts and Sciences, and at the ACC Institute of Human Services.

Joy holds a Master of Arts (Applied Psychology) from NTU and had been conferred a Bachelor of Science with Diploma in Education from NIE, NTU. She also has a Bachelor of Science (Psychology) from the University of Southern Queensland, where she received the Dean’s Commendation for Outstanding Achievement. A Certified Behavioural Consultant in the DISC profiling system, Joy has also attained a NLP Practitioner Certification from the American Board of Neuro-Linguistic Programming.


Day 1:

  1. Challenges at the Work Place
  2. Introduction to basic counselling skills
  3. Attending and listening skills
  4. Responding and questioning skills
  5. Understanding anxiety disorders
  6. Understanding depression

Day 2:

  1. Introduction to cognitive-behavioural therapy
  2. Ethical issues in Counselling
  3. Referral to mental health professionals
  4. Self-care
Don't Miss It - Register Today!

Please contact Muhamad Yusri (65) 6822 8596 or
email: yusri@aventisglobal.com

Date 12 & 13 Apr 2018 (Thu & Fri)
Venue Hotel Concorde, Orchard Road
Time 9.00am to 5.00pm
Fee $980
Inclusive of 2 coffee breaks, light refreshments and buffet lunch
Enquiries Please contact Muhamad Yusri (65) 6822 8596 or
email: yusri@aventisglobal.com

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