13 & 14 Sep 2017 (Wed & Thu)
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2-Days Effective Credit & Sales Risk Assessment Workshop
Master Effective Techniques on How to Protect Your Company Against Credit Risk and Bad Debt

 
 
Course Information
 
  Date   13 & 14 Sep 2017 (Wed & Thu)
       
  Venue   100 Orchard Road, Hotel Concorde
       
  Time   9am to 5pm
       
  Fees  

S$988 | S$592.80 After PIC Grant of 40% Inclusive of 2 tea breaks and 1 buffet lunch

 
 
 
Download Registration Form
 
Ms Chye Fen at (65) 6720 3333 or email:  chyefen@asm.edu.sg
 
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In a volatile business environment, almost everything we do involves certain level of risk. Selling through credit during tough times can be extremely vulnerable to businesses as most bad debts cases are resulted from poor credit risk assessment. Consuming too much credit risk and exceeding the credit risk appetite can result in irrecoverable losses and irreparable damage.

 
A 2-Days Practical workshop on Effective Credit Risk Management
 

To ensure long term business sustainability and healthy operating cash flow, all businesses are strongly recommended to conduct regular risk analysis and risk management plan to control risk cost-effectively. Effective credit assessment applied on your customers can reduce bad debt in the future.

 
Key Takeaways
 

This 2-Days workshop course is designed to enhance the skills and knowledge of managers in recognizing credit risk, and selecting credit risk using basic analytical techniques and essential credit risk analysis techniques especially during Sales and Business Development.

  • Understand credit risk management and its tools applicable for managing credit risk
  • Be equip with the latest knowledge to alleviate Group awareness on risks in S&B
  • Appreciate the importance of risk assessment and risk management; from management and operational perspective in S&B
  • Enhance your credit risk management knowledge and competency for effective debt management
  • Learn and master the technique in selecting and identify good credit standing customer.
  • Understand and Apply techniques in selecting customers that fits into required credit risk appetite
  • 3 Types of effective Credit risk management techniques that can reduce financial losses.
  • Understand and handle Risk Management process and Risk Assessment methodologies
  • Attempt to reduce risk/threat of untoward incidence - from big issues (business big loss) to small ones (reputation, employee stealing confidential information)
  • Identify risks, mitigation and recovery plans
 
Key Outline
 
  • Introduction: what are risks associated with S&B?
    • examples from current environment
    • examples from companies
    • examples from countries
  • What is a risk?
    • definition
    • consequences of risk management failure
    • case related to S&B
  • 4 Steps of Risk Analysis (All Workshop based on S&B)
    1. How to identify risks or threats? Workshop on identification
    2. Estimation of Risk and tool for doing this. Workshop follows
    3. Managing Risk
    4. Reviewing risk - discussion on how to do this
  • Sales assessment techniques
    • BE analysis
    • BN Analysis
    • Questioning tools
  • Sales KPI to reduce risks
    • framework on significance of B&S KPI system
  • The Competitive Forces linking to risks assessment: Examples and Case for B&C
  • Additional Analytical Tools, with case and/or discussion on how they apply in workshop environment for B&S:
    • SWOT
    • BCG Matrix
  • Summary: Predictability, Mitigation and Prevention
 
Who Should Attend?
 

This workshop is highly recommended for

  • Managers, engineers, officers, and supervisors across all industries from MNCS, NGOs to Government agencies.
  • Personnel or executives who are responsible or seek to improve their skills in understanding and managing risk/threat will also benefit from this workshop.
  • Collection Officers, Sales & Marketing Executives, Credit Officers & Analyst
  • Business Managers & Owners
 
Risk Management Expert: Mr Andrew Cheah
 

Andrew Cheah is a management consultant with over 25 years of experience, specialising in risk and credit management and productivity improvement.

Mr Andrew has trained clients from diverse industries such as in banking, insurance, hospitality, sales and distribution, manufacturing, food, property development, government/public services, and higher education. Being tri-lingual (English, Mandarin, and Malay Languages), Andrew has extensive regional exposure in Singapore, United Arab Emirates, Malaysia, China, Thailand, Indonesia and Vietnam. In addition to training, Andrew has guided and provided consulting services to clients, leading to one of them winning the prestigious Malaysian National Productivity Award presented by the previous Malaysian Prime Minister, Tun Dr. Mahathir.

Andrew has also been invited to speak in events such as International Conference on Best Practices, which was graced by senior officials from the Ministry of International Trade and Industry (MITI), sharing the stage with Professor Michael Gregory of the University of Cambridge, Mr Dieter Heyl (2007 Vice President of Mercedes Benz Malaysia), and Dr Marcus Chao, President of Lean China Enterprise Inc.

Andrew holds an MBA degree qualification with the University of Portsmouth, UK. At the professional level, Andrew has a certificate in Blue Ocean Leadership Masterclass, as well as Leading Dimensions Profiling Trainer Certification (LDP certified). In addition to being a qualified ISO9000 assessor, his experience in international consultancy has also earned him a membership with the Association of Productivity Specialist in New York.
 
Testimonials
 

“Mr Andrew is knowledgeable and informative. He is able to relate program with case studies and real life experiences.” - Kelvin Chia, Apple South Asia Pte Ltd

“The trainer is very lively and able to keep training session very interesting. He is able answer our questions and is very helpful.” - Vivek. B, April Group (SVI) Engineering

“Andrew is professional, experienced and engaging as a trainer. I enjoyed the course and found his tips and perspectives very helpful” - Erin Toh, Building and Construction Academy

 
Limited Seats Only - Don't Miss It!
 

To register, please DOWNLOAD REGISTRATION FORM and/or email to Chye Fen at chyefen@asm.edu.sg

Participants will each receive a Certificate of Excellence.
 
Date 13 & 14 Sep 2017 (Wed & Thu)
Venue Hotel Concorde, Orchard Road
Time 9.00am to 5.00pm
Fee S$988 | S$592.80 After PIC Grant of 40% 
Inclusive of 2 tea breaks and 1 buffet lunch
Enquiries Ms Chye Fen at (65) 6720 3333 or email:  chyefen@asm.edu.sg
 
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